Privacy Policy

Welcome to Lush Garden Home! At Lush Garden Home (“we,” “us,” or “our”), we value your privacy as much as we value helping you create your dream garden. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website lushgardenhome.com or make a purchase from us.

By using our Site, you consent to the data practices described in this Privacy Policy. If you do not agree with the data practices described, please do not use our Site.

1. Information We Collect

We may collect personal information that you voluntarily provide to us when you:

• Place an order for our plants and gardening products
• Create an account on our Site
• Subscribe to our newsletter or promotional communications
• Contact us with questions or requests

The types of personal information we may collect include:

• Contact Information (name, email address, shipping address)
• Payment Information (credit card details, PayPal information)
• Purchase History and Preferences
• Communication Preferences
• Device and Browsing Information (through cookies and similar technologies)

2. How We Use Your Information

We use the information we collect for various purposes, including to:

• Process and fulfill your orders for our plants and gardening products
• Communicate with you about your orders, accounts, and requests
• Provide customer support and respond to your inquiries
• Send you information about products, services, promotions, and gardening tips
• Improve our website, products, and customer experience
• Prevent fraudulent transactions and monitor against theft
• Comply with legal obligations

3. Data Sharing and Disclosure

We may share your information with third parties in the following situations:

• Service Providers: We share information with third parties who help us operate our website, process payments, fulfill orders, deliver packages, and send communications.
• Payment Processors: Your payment information is processed through our PCI-compliant payment partners including credit card processors and PayPal.
• Legal Requirements: We may disclose information when required by law, subpoena, or other legal process.
• Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

4. Data Storage and Security

We implement appropriate technical and organizational security measures designed to protect your personal information. While we strive to use commercially acceptable means to protect your information, no method of transmission over the Internet or electronic storage is 100% secure.

Your personal information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country.

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

5. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access and receive a copy of your personal information
• Correct inaccurate or incomplete information
• Delete your personal information
• Restrict or object to our processing of your personal information
• Data portability
• Withdraw consent at any time, where we rely on consent to process your information

You may also opt-out of marketing communications by following the unsubscribe instructions included in our emails or by contacting us directly.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Site and store certain information. These technologies help us:

• Remember your preferences and settings
• Analyze Site traffic and trends
• Understand online behaviors and interests
• Deliver and measure the effectiveness of advertising campaigns

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

7. Children’s Privacy

Our Site is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us